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U-turn on inactive mailbox charges from Microsoft

U-turn on inactive mailboxes charges

No need to panic…it seems. Microsoft have listened to their customers and MVPs this week at Ignite, and are now having a total re-think on charges for inactive mailboxes.

Having seen the proposed licence plans we’re not surprised it caused a stir. Inactive mailboxes represent a significant volume of data.

 “When we do an analysis scan before moving old email to office 365, it’s not unusual for about 70% of the contents to belong to inactive users” Andy Knight, Migration Consultant

Right now the way Office 365 helps you manage the full lifecycle of email content is still evolving. We’ll watch with interest how Microsoft adapt to accommodate the vast churn of mailboxes from a licence perspective.

The U-turn has highlighted again the demands that businesses are making on Microsoft to support proper governance of their email data.

Not just because of the potential future cost of retaining sheer volumes of it, but also because of a greater responsibility to keep it secure, minimise the risk it represents and fulfil obligations around data protection.

 “Leavers data is sometimes still only part of the story too – many cloud project teams are now turning their attention to other more complicated stores of data – like legacy Journals, public folders, PST files, file shares… data that sometimes doesn’t seem to have an obvious home in the Microsoft cloud”

This is a topic we’ll be tackling with some of our south-west customers this December, where we’ll also be picking the brains of GDPR guru David Clarke (no doubt picking at mince pies too).

In the meantime, come and have a chat with us at UC day on Oct 9th at our HubStor stand where we’ll be demonstrating how you can tap into cloud tiered storage and get a clearer view on what data you have so that you can pro-actively take action on it if you need to.