Your Success Stories

Discover how our innovative solutions have transformed businesses and driven exceptional results.

Delivering Ten Complex Tenant Migrations in Six Years.

Tackling complexity at scale - multiple migrations, single trusted partner.

Client: Large multinational food services provider operating in 30 countries around the world

Over a six-year period, Cloud Essentials has orchestrated more than ten Microsoft 365 tenant migrations, moving over 1 petabyte of data while preserving continuity, meeting tight deadlines, and handling varying complexities across clients.

• Each migration presented unique constraints: varying tenant architectures, data volumes, security policies, and stakeholder requirements

• Coordinating across multiple clients with potentially different timelines, regulatory regimes, and geographic spread

• Maintaining user productivity during transitions

• Managing large data volumes, multiple workloads, domain consolidations, and co-existence

• Applied a disciplined, repeatable migration methodology combining technical expertise, vendor-agnostic toolsets, and rigorous project governance

• Tailored each migration’s design to client-specific constraints

• Emphasised stakeholder communication, change management, and phased rollouts to avoid disruption

• Leveraged cumulative learning from earlier migrations to improve efficiency and risk mitigation in subsequent projects

Unlocking clarity through a Microsoft 365 Data Governance Assessment.

Uncovering risks, delivering ROI opportunities, and projecting a roadmap to data governance improvements.

Client: Global Insurance Company

Through a Microsoft 365 Data Governance Assessment, the client gained clear evidence of data protection gaps, identified ROI opportunities in their existing licence, and now has a practical roadmap to strengthen governance - all backed by a solid business case for investment.

• Cloud Essentials was tasked with answering three critical questions for the client:

• What was the client’s current data risk exposure under their existing setup?

• Which underutilised Microsoft features could return greater value?

• Where and how should the client begin to remediate risks and capitalise on opportunities?

• Discovery – Understanding business requirements and challenges

• Assessment – Benchmark current compliance maturity against relevant regulations

• Exploration – In-depth knowledge of Microsoft Purview resulted in “quick wins” using underutilised features

• Next Steps – Roadmap of changes to strengthen governance, optimise ROI, and form a business case for investment

Accelerating Integration Through Microsoft 365 Tenant Migration.

Coordinated migration across workloads and time zones - with zero downtime.

Client: DAI Global LLC

After acquiring MicroVest, DAI Global LLC needed to rapidly consolidate new user and workload tenants into its own Microsoft 365 tenant. In just one month, Cloud Essentials executed a full migration - spanning mailboxes, OneDrive, Teams and SharePoint - without disrupting operations, while overcoming access, time-zone, and security challenges.

• Tight timeline with only one month to migrat

• Multiple workloads moving simultaneously

• Disparate remote users across different time zones, plus existing security and access complications

• Need for pre-migration work under same deadline

• Use of a robust, proven migration runbook to bring confidence in delivery.

• Parallel migration of workloads with a coordinated cutover date

• Focused project and change management to deal with time zone coordination and stakeholder communication

• Pre-migration fixes to ensure a clean cutover.

Streamlined Teams and SharePoint Governance for Aspen Ireland.

Delivering compliance, control, and confidence with AvePoint for Cloud Governance.

Client: Aspen Ireland

By deploying AvePoint for Cloud Governance, Aspen Ireland gained automated control over Teams and SharePoint lifecycle and provisioning. The solution reduced administrative burden, improved security and compliance, and enhanced user experience with streamlined requests and workflows.

• Shared tenant environment with multiple trading companies, creating complexity in governance.

• Operating in a highly regulated industry with strict requirements for data protection.

• Sensitive IP and data needing proper control and lifecycle management of Teams and SharePoint sites.

• Introduced AvePoint for Cloud Governance to automate rules and workflows around creation, oversight, and lifecycle management of Teams and SharePoint sites.

• Proof of concept to show value, followed by live deployment with configuration and customisation aligned to Aspen’s business processes and regulatory demands.

• Applied governance to existing Teams and SharePoint sites, plus OneDrive and Active Directory workloads under the same policy framework.

• Ensured ongoing support and training, and leveraged relationship with AvePoint for fast issue resolution.

Independent Compliance Advisory & Data Classification for BulkSMS.

Aligning people, process and technology for confident data privacy and classification.

Client: BulkSMS

BulkSMS partnered with Cloud Essentials to assess their compliance maturity around data privacy, build a globally-adaptable data classification taxonomy, and implement a structured roadmap. The engagement raised awareness of current gaps, aligned stakeholders across legal, risk & IT, and empowered BulkSMS to accelerate its compliance initiatives with clarity and confidence.

• Organic growth across regions – inconsistent data management & regulatory coverage.

• Need to demonstrate compliance with data protection laws to stakeholders and maintain reputation as a data processor.

• Large volumes of unstructured and regionally-varied data; absent or weak classification taxonomy.

• Performed a Data Privacy Assessment and Advisory Workshop to establish current compliance posture.

• Conducted interactive, cross-functional workshops with legal, compliance, risk & IT to simplify regulations and the technology options.

• Designed a fit-for-purpose, adaptable data classification taxonomy for global operation.

• Delivered a structured roadmap, complete with a Power BI dashboard visualising compliance maturity & recommendations for immediate and longer-term improvements across people, process & tech.

Effective Tenant Management and Reporting for a Global Pharmaceuticals Client.

Delegated control, licence optimisation, and robust reporting to drive security and cost savings.

Client: Global Pharmaceuticals Company

Cloud Essentials enabled a large pharmaceutical organization with 9,800+ employees across 71 offices in over 50 countries to gain oversight and tighter security over their Microsoft 365 environment. Through a specialist set-up of Coreview, the client now benefits from streamlined onboarding, cost-savings, and robust reporting.

• Managing a very large global footprint: 71 offices across 50+ countries, with 9,800+ employees.

• More than 26 000 Microsoft 365 objects to oversee and manage.

• Need for administrative control to be segmented: local/regional units should have permissions over their users without exposing everything globally.

• Required sub-tenanting to give delegated control while retaining oversight.

• Designed a specialist tenant management architecture using Coreview, including virtual tenants and hybrid server components.

• Configured licence pools, permissions, workflows, and reporting within Coreview to reflect business units and regional boundaries.

• Expert installation, configuration and training.

• Maintained transparent communication: daily technical check-ins, weekly stakeholder meetings to ensure alignment.

Seamless Tenant-to-Tenant Migration for Empact Group Following Divestiture.

Migration engineered for speed, scale and seamless user experience.

Client: Empact Group (ex-Compass Group Southern Africa)

After Empact Group was divested from Compass, Cloud Essentials delivered a complete Microsoft 365 tenant migration, consolidating three domains and multiple legacy systems into a newly independent tenant - all while maintaining business-as-usual for 1,500 employees across 30,000 sites globally.

• Multiple domains to consolidate, with legacy systems and non-optimal OS versions in use.

• Extremely distributed workforce with minimal user input, so disruption risk very high.

• Need for co-existence from day one to avoid downtime or breakdown.

• Historic business units whose email traffic and identity needed to be preserved.

• Selected vendor-agnostic tools for migrating Outlook email, OneDrive, and infrastructure to the new Microsoft 365 tenant.

• Created a new Active Directory service, migrated user profiles, servers, and other IT assets so users would log in without feeling like “new” users.

• Phased migration over several months with co-existence setup.

• Managed older operating system challenges with partial migration and manual cutovers where needed.

Consolidating Multiple Construction Entities into a Single Microsoft 365 Tenant.

Client: Aarsleff Construction Company

Cloud Essentials assisted Aarsleff in migrating over 1,000 users across Mail, OneDrive, Teams, and SharePoint to a consolidated Microsoft 365 tenant. Despite needing coexistence, a phased approach, and rigid deadlines, the migration improved collaboration, handed over management capability to internal IT, and ensured seamless operations throughout.

• Need to consolidate multiple group companies under one tenant while dealing with fixed, tight timescales.

• Over 1,000 users to be migrated, including Mail, OneDrive, Teams, and SharePoint.

• Required coexistence so that migrated and non-migrated users could still collaborate during transition.

• Phased approach required to minimise disruption.

• Use of a multi-staged migration plan to meet migration of all workloads (Mail, OneDrive, Teams, SharePoint).

• Detailed handover phase, enabling the client’s internal IT team to take over maintenance & support.

• Coexistence maintained: both old and new environments operational during migration.

• Transparent communications: daily technical team meetings, weekly stakeholder updates to ensure alignment & tracking progress.

Seamless Legal Matter Management with Repstor & Office 365.

Office 365-integrated matter management, Outlook-friendly, secure remote access.

Client: Prominent Law Firm

Seeking to replace an outdated on-premise document management system, the firm engaged Cloud Essentials to deploy Custodian for Legal - giving them fully Office 365-integrated matter management. The result: seamless Outlook integration, secure remote access without VPNs, and standardised processes across practice areas to save time and cost.

• A legal firm with 600 staff handling 1 million emails/month.

• Existing document/matter management system was aging and hard to maintain.

• Requirement for secure remote working and minimal friction accessing documents and matters from outside the office.

• Need for affordability, usability, deep Outlook integration.

• Implemented Custodian for Legal by Repstor, an Office 365 matter management platform that integrates directly with Outlook.

• Full transparency and searchability.

• Removed need for VPNs by securing remote access through Microsoft 365 tools.

• Standardised processes across practice areas to reduce variation, improve efficiency.

Complex Tenant Migration for a Global Chemical Company.

Massive data volumes, limited permissions and shifting project scope handled with precision.

Client: Large Chemical Company

After acquiring a competitor division, our chemical-sector client needed to migrate millions of files, hundreds of SharePoint and Teams sites, OneDrive and mailboxes under constrained permissions. Despite large-scale data volume, limited source tenant access, and evolving project scope, Cloud Essentials delivered a sensitive migration with minimal disruption and a strong relationship throughout.

• Migrating data for 2,700K+ mailbox users, 3,200 OneDrive users; plus 149 SharePoint & Teams sites.

• Huge data volume: 7+ TB of mailboxes, 21 TB in OneDrive, 21 million files.

• Partial or limited access to the source tenant; permissions changing / limited scope of access.

• Political sensitivities (competitor acquisition) and evolving project requirements and user lists.

• Selected a robust toolset (AvePoint Fly) suitable for large scale migrations under limited permissions.

• Maintained flexibility: dealt with monthly changing HR lists, variable user numbers, scope changes while keeping project on track.

• Strong project management and reporting: frequent status updates, clarity on what’s in scope, trusted process to ensure sensitive competitor-data was handled with discretion.

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