Skip links

How to leverage Microsoft Teams without introducing a compliance blind-spot

How to leverage Microsoft Teams without introducing a compliance blind-spot

Collaboration is a big business buzzword these days, with tools popping up all over the show to help you and your team work better, together. These tools can add undeniable value to your workplace, but without proper integration into your governance structure, they can also introduce some unnecessary compliance blind-spots.

Chris Hathaway, founder and director of Cloud Essentials, introduces Microsoft’s game-changing inter-office communication and collaboration tool, Microsoft Teams, and explains why a governance analysis is necessary when making it available to users inside (and outside) your organisation.

What is Microsoft Teams?

Microsoft Teams is essentially the Office 365 equivalent of Slack,” says Hathaway. “It’s a teamwork hub and group chat platform with a range of optional app integrations that give users a huge amount of functionality within a very user-friendly and easy-to-share space.”

Launched in March 2017, Microsoft Teams started out as a pretty basic platform but has grown in leaps and bounds since then. These days it offers (amongst other things):

  • Unlimited chat messages and search
  • 1TB storage per user
  • Ability to share with people outside of the organisation
  • Integrated audio, video and screen sharing (the equivalent of Skype for Business)
  • Meeting scheduling through Outlook as well as Teams
  • Integrations with business applications such as Evernote & Trello

“In true Microsoft style, the development curve since launch has been extremely steep and Teams is now just as powerful as any of the other big players in the inter-office communications space,” says Hathaway. “For businesses using Office 365 – or planning to migrate to Office 365 soon – that’s a very big win, because instead of paying for a third-party platform (or making do with the restrictions of free versions*) they can now access the full functionality of Microsoft Teams as part of their existing Office 365 business licencing.”

Examples of useful Microsoft Teams apps for businesses

PowerBI: Build reports for customers inside your Microsoft Teams workspace and share them without having to give access to the raw data or background.

Microsoft Forms & Adobe Sign: Create and share electronic forms with customers and have them completed and signed live on chat within Microsoft Teams.

Microsoft Planner: Organise and assign tasks by adding one or more Planner tabs to a team channel, and work on your progress together from within Microsoft Teams.

ZenDesk: Log a call from inside Microsoft Teams.

YouTube: Create, add and share how-to videos for your customers via Microsoft Teams channels.

Chat Bots: Import existing Bot-Framework-based bots into Microsoft Teams, or build and connect new bots to interact with Microsoft Teams users through chat.

*Businesses on Office 365 licences below the Business Premium tier can still access the majority of Microsoft Teams functionality for free. The free version is, in our opinion, more comprehensive than any other free equivalent, but does lack the built-in security and governance tools required to integrate it into a broader Office 365 information governance and compliance strategy.

Securing Microsoft Teams for compliance

Like most collaboration platforms, Microsoft Teams was designed so that users could create chats and channels to build and share work-related content without direct supervision. With the right controls in place, that can be a very powerful productivity tool. Without proper oversight and administration, however, you risk:

  1. Chats and channels proliferating out of control and clogging up Teams and SharePoint storage.
  2. Users sharing sensitive information with unauthorised teammates or guest users and creating potential security or compliance breaches.

“Letting users run wild with no governance in place is never advisable,” says Hathaway, “and yet we’ve seen a lot of organisations where Microsoft Teams or similar collaboration platforms have completely slipped through the cracks of their governance strategy. Teams is, admittedly, relatively new technology, so it’s understandable that it may not be an automatic inclusion in governance and compliance audits. That said, it really is essential to add it to that list.”

Thankfully, Microsoft have provided all the functions and features necessary to get Teams on the same governance program as the other Office 365 workloads. Global security and compliance policies applied via the Office 365 Admin Centre serve as a first line of defence, but the new Microsoft Teams & Skype for Business Admin Centre (announced this week at Ignite) provides an additional layer of control and more granular management.

Using this new dashboard, a delegated “Teams Admin” role will be able to manage permissions structures and settings without needing wider or “Global” administrative privileges on your tenant. However, since Teams integrates closely with Microsoft SharePoint, it’s also important to analyse the two services together to get full control over permissions and security and make the most of their combined functionality.

“It can be a complicated process,” says Hathaway, “which is why we created our compliance workshops at Cloud Essentials. We find they really help clarify all the variables involved when bringing new functionality into existing corporate information structures and governance policies. In our experience, they are the fastest and most effective way to ensure any governance blind spots are exposed to the light of day, and that our clients are enjoying the full benefit of their Microsoft licences.”

For more information on compliance workshops, or to request a governance analysis of your Microsoft Teams and SharePoint deployments, get in touch with Cloud Essentials or email


  1. Post comment

    Greetings! I’ve been following your blog for a long time now and finally got the bravery to go ahead
    and give you a shout out from Porter Tx! Just wanted to mention keep up the great job!

    Feel free to visit my web page: seeking oracle certification (Mamie)

  2. Post comment

    hey there and thank you for your information ? I’ve
    definitely picked up anything new from right here.
    I did however expertise some technical issues using this web site, as I experienced to reload the site a lot of
    times previous to I could get it to load
    correctly. I had been wondering if your web host is OK?
    Not that I’m complaining, but slow loading instances
    times will sometimes affect your placement in google and could damage your high quality score if advertising and marketing with Adwords.
    Anyway I am adding this RSS to my e-mail and
    can look out for a lot more of your respective intriguing
    content. Ensure that you update this again soon.

    Feel free to surf to my webpage; free study materials

  3. Post comment

    You’re so awesome! I do not believe I have read through something like that before.

    So wonderful to find someone with some genuine thoughts on this subject.
    Seriously.. thanks for starting this up. This site is something that is needed on the web, someone with a little originality!

    Also visit my website; anxious about tests (Roseanne)

  4. Post comment

    Article writing is also a excitement, if you be familiar with after that
    you can write otherwise it is complex to write.

    Here is my web page pass the cpc exam – Pasquale

  5. Post comment

    Appreciation to my father who told me about this weblog, this weblog is truly amazing.

    My web-site; networking exams centred [Muoi]

  6. Post comment

    hello there and thank you for your information ?

    I have certainly picked up something new from right here.
    I did however expertise several technical points using this
    site, since I experienced to reload the web site lots of times previous
    to I could get it to load correctly. I had been wondering if
    your hosting is OK? Not that I’m complaining, but slow loading instances times
    will very frequently affect your placement in google and can damage your high quality score if advertising and marketing with Adwords.
    Anyway I’m adding this RSS to my e-mail and could look out for much more of your respective intriguing content.
    Ensure that you update this again very soon.

    Here is my web blog; nclex rn test (Donny)

  7. Post comment

    First of all I want to say wonderful blog! I had a quick question that
    I’d like to ask if you do not mind. I was curious to know how you center yourself and clear your thoughts prior to writing.
    I have had trouble clearing my mind in getting my ideas out there.
    I truly do enjoy writing but it just seems like the first 10 to 15 minutes are usually wasted just trying to figure out how to begin. Any ideas or tips?

    Feel free to surf to my site cpc certification (Malorie)

  8. Post comment

    hello my lovely stopforumspam member

    What are the Types of Loans in Ohio depending on the purpose
    Specific purpose payday loans in Ohio. Funds received in debt may be spent only for a specific purpose specified in the loan agreement.
    Non-purpose loan. The debtor may spend the money received at his discretion.
    Most popular specific purpose payday loans in Ohio are:

    House loan. The most common, of course, is a mortgage when the purchased property acts as collateral for a loan. Sometimes a youth loan is issued, with lighter conditions for debtors. Still quite common is a housing loan that does not imply purchased housing in the form of collateral.
    Car loan – payday loans in Ohio to a car or similar vehicle. The key is often the purchased goods, making the terms of the loan better. Also, loan conditions are improved: car insurance, life and health insurance of the borrower, and receiving a salary to the account of the creditor bank.
    Land loan. To purchase a plot for construction or agricultural activities.
    Consumer. For purchases in modern supermarkets, equipment stores, you can take a personal loan right at the point of sale. Often, specialists located there can contact the bank and get a regular or fast payday loans. Borrowed funds automatically pay for the goods, and the consultant explains when and how to re-pay the debt.
    Educational loan. It is issued to students, as well as to applicants who have passed the competition, to pay for tuition at universities, colleges, etc.
    Broker loan. For the circulation of securities, payday loans in Ohio are issued to an exchange broker, se-curities are purchased securities.
    Others. Objectives not related to those listed, but agreed and approved by the creditor.

  9. Post comment

    hello my lovely stopforumspam member

    Welcome to Grosvenor Casinos, where you can play a wide range of casino games, from slots to poker, blackjack, and roulette! There’s something for everyone here – become a member of the casino to have the best of online casino gaming. Our Sportbook offers a range of sports betting odds and is available for pre event or in play bets 24/7 and 365 days of the year. Whether you’re here for football tournaments or the latest betting odds for horse racing, Tennis, Golf, Cricket and even Rugby Union, you are covered.


Join the Discussion